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Unwashed, unworn and unused items in their original conditions and packaging may be returned for EXCHANGE, or CREDIT NOTE upon presentation of the original receipt within 14 days of purchase.
REFUNDS will only be granted if there is a genuine manufacturing fault with the product. Customers MUST produce proof of purchase. In these cases the refund will be processed using the original tender type. EFTPOS/Credit Card refunds must be processed against the original card details (the exact card used to make the original purchase).
For health reasons, there are no returns or exchanges on the purchase of earrings or beauty products unless exhibiting a genuine manufacturing fault.
There are NO REFUNDS OR EXCHANGES on SALE items.
Returns of online purchases may be made in person or by post.